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2024 Gartner® Peer Insights™ Voice of the Customer for Breach and Attack Simulation (BAS) Tools

Written by Picus Labs | Jan 15, 2025 1:55:19 PM

Picus Security Named a Customers’ Choice by Gartner Peer Insights™ 2024 VoC

At Picus, our success is defined by the trust and results we deliver for our customers every day.

The 2024 Gartner “Voice of Customer Breach and Attack Simulation” report, released on January 30, is based on customer reviews submitted over an 18-month period ending in November 2023. It synthesizes feedback from verified users on Gartner Peer Insights™, providing a peer-driven evaluation of the breach and simulation market. The report is a valuable resource for IT security decision-makers, offering insights into vendor performance and user satisfaction.

Recognized in the Gartner Peer Insights™ “Voice of the Customer” report, Picus Security achieved the highest willingness to recommend among all Breach and Attack Simulation (BAS) vendors. 

The report utilizes a methodology to plot vendors based on User Interest and Adoption and Overall Experience, placing the vendors in BAS market into four quadrants: Customers’ Choice, Strong Performers, Established, and Aspiring. Picus Security is positioned as the “Customers’ Choice”, which we believe reflects exceptional performance in both dimensions.

With an overall rating of 4.8 out of 5, Picus Security achieved the highest willingness to recommend score among all vendors included in the report. As of 2023, Picus Security had received 100 reviews. This rating represents the aggregated satisfaction of customers across multiple aspects, including platform functionality, deployment, and support.

Our product capabilities received a 4.9 rating—the highest in the document. We believe that our customers rated the platform highly for its ability to simulate real-world threats, identify vulnerabilities, and deliver actionable recommendations to address critical risks effectively. 

With a 4.8 rating for support experience, we believe that our exceptional service quality is reflected at every stage of the customer journey.

We are grateful to our customers for sharing their experiences and insights. Their feedback validates the value of our platform and inspires us to continue delivering excellence.

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Simulate tactics and techniques across the cyber kill chain and address gaps swiftly and effectively with a cutting-edge BAS solution.